Privacy Policy
Your privacy is important to us. Learn how we handle your data.
1. Introduction
This Privacy Policy describes how Resource Heaven ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website (the "Site").
2. Information We Collect
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site (such as posting comments or making purchases), or otherwise contact us.
- Identification Data: Name, email address, date of birth, mobile number.
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Usage Data: Information about how you use our website, resources downloaded, and other interactions.
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.
3. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes described below:
- To facilitate account creation and logon process.
- To fulfill and manage your orders, payments, and subscriptions.
- To send you marketing and promotional communications (if you opt-in).
- To post testimonials/comments with your consent.
- To request feedback and to contact you about your use of our Site.
- To enable user-to-user communications (e.g., comments).
- To protect our Site (fraud monitoring and prevention).
- To enforce our terms, conditions and policies.
- To respond to legal requests and prevent harm.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
5. Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable).
6. Third-Party Websites
The Site may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or the content of these third-party websites. Please review the privacy policies of any third-party websites you visit.
7. Data Retention
We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
8. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
9. Your Privacy Rights
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.
If you would like to exercise any of these rights, please contact us at contact@resourceheaven.in.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: contact@resourceheaven.in